Dealer Console
[[ greeting ]]
Here's what's happening at your store today.
Notifications
[[ item.title ]]
[[ item.message ]]
Quick Actions
Applications
Track and continue customer applications.
Loading applications…
[[ appsError ]]
No applications match your search.
[[ app.customer ]]
[[ app.id ]] · [[ app.phone ]]
[[ lower(app.status) ]]
[[ typeLabel(app.type) ]]
[[ formatDate(app.date) ]]
| Customer | Status | Actions | ||
|---|---|---|---|---|
| Loading applications… | ||||
| [[ appsError ]] | ||||
| No applications match your search. | ||||
|
[[ app.customer ]]
[[ app.id ]] · [[ app.phone ]]
|
[[ lower(app.status) ]] | |||
[[ filteredApps.length ]] application[[ filteredApps.length === 1 ? '' : 's' ]]
Page [[ safePage + 1 ]] of [[ pageCount ]]
Cancel application
Cancel the application for [[ cancelTarget && cancelTarget.customer ]]?
Any upfront payment already taken will be refunded to the customer. This can't be undone.
[[ cancelError ]]
Refund on the POS device
To cancel the application for [[ refundTarget && refundTarget.customer ]],
the upfront payment must be refunded on the Amplifin POS device.
Enter this PIN on the device
[[ refundPin || '—' ]]
Amount to refund
[[ formatZar(refundAmountCents / 100) ]]
Refund complete — the application has been cancelled.
The refund failed on the device. Ask the operator to retry it — this screen updates automatically once it succeeds.
Waiting for the refund to be processed on the device…
Application details
Application #[[ viewTarget && viewTarget.id ]]
Loading details…
[[ viewError ]]
- Status
- [[ lower(viewDetail.status) ]]
- Type
- [[ typeLabel(viewDetail.application_type) ]]
- Customer
- [[ customerName(viewDetail) ]]
- ID number
- [[ viewDetail.gov_id || '—' ]]
- Phone
- [[ viewDetail.cell_number || '—' ]]
- [[ viewDetail.email || '—' ]]
- Credit decision
- [[ lower(viewDetail.credit_result) ]]
- Affordability limit
- [[ formatZar(viewDetail.affordability_limit_incl_vat) ]]
Can’t continue this application
Application #[[ unsupportedTarget && unsupportedTarget.id ]] was created on an older version of the
system and can’t be continued in this console. Please contact support to complete it.
Frequently Asked Questions
Quick answers for you and your customers.
[[ faq.answer ]]
Start a New Application
Choose the type of application for this customer.
SIM Swap Request
Please enter the customer's ID number to begin the SIM swap process.
[[ ssInitiateError ]]
Customer Verification
Waiting for customer to complete verification on the store tablet.
Please ask the customer to:
- Go to missionmobile.co.za/sim-swap on the store tablet
- Enter the verification code shown below
Verification Code
[[ ssCode ]]
[[ ssPollingError || 'Waiting for customer verification…' ]]
Select Phone Number
Please select the phone number for this SIM swap.
[[ ssNumbersError ]]
This customer does not have any connected phone numbers.
Enter ICCID
SIM swap for [[ ssSelectedNumber ]]. Please enter the new SIM card's ICCID number.
[[ ssIccidError ]]
The ICCID is typically 19-20 digits found on the SIM card.
Processing SIM Swap
Please wait while we confirm and process your SIM swap request.
SIM Swap Details:
Phone Number: [[ ssSelectedNumber ]]
ICCID: [[ ssIccid ]]
ID Number: [[ ssIdNumber ]]
Processing request…
SIM Swap Successful!
The SIM swap has been completed successfully.
Swap Summary:
Phone Number: [[ ssSelectedNumber ]]
New ICCID: [[ ssIccid ]]